FAQs
Where is your office?
Our office is in the Epic Center at 359 S. Kalamazoo Mall, Suite 101, in downtown Kalamazoo. The Epic Center is at the corner of Lovell and Burdick Streets (Kalamazoo Mall), across the street from the Kalamazoo Gazette offices and diagonally across the street from the State Theatre.
How do I contact The Gilmore?
359 S. Kalamazoo Mall, #101
Kalamazoo, MI 49007
Tel: 269.342.1166 or 800.347.4266
Fax: 269.342.0968
What are your office hours?
The Gilmore office is open weekdays 9 a.m. to 5 p.m. EST.
What are the dates of the 2010 Gilmore Keyboard Festival?
April 17 – May 8, 2010.
Where is the Festival held?
The Mainstage of the Festival is in several different venues within Kalamazoo. Outlying cities included in the 2010 Festival include: Allegan, Battle Creek, Grand Rapids, Lansing, Richland, Three Rivers, Vicksburg, and Zeeland.
What are the prices for student tickets?
Students may purchase one ticket per event in advance for $5 for any Gilmore Festival concert. (If available, students may purchase one ticket at the door for $5.) Adults may purchase multiple student tickets for children with their order. These $5 student tickets are not eligible for any other discounts.
Are any events free of charge?
Yes. Master classes and the noontime film series are open to the public and free of charge. Pre-concert lectures are free of charge to concert attendees.
May I bring my children to Gilmore Festival concerts?
The Gilmore Festival encourages young people to attend Festival concerts and events. Out of respect for our audiences and our performers, all children must have a ticket, and young children must be accompanied by a parent or adult guardian. Children five years old and younger are not permitted at Festival events except for the Gilmore for Kids programs.
Do you accept any advertising?
Yes, there is one opportunity – in our program book which offers a complete guide to 2010 Gilmore events. It includes program listings and artist biographies along with selected articles. The book is distributed for free during the Festival and businesses can reach attendees by placing their message in this valued keepsake. Contact Encore Publishing Group at 269/383-4433, or click here for a direct link.
What is The Gilmore’s policy for refunds and exchanges?
Sorry, we cannot offer refunds or exchanges. All ticket sales are final. You may give your ticket to someone else to enjoy, however.
How can I receive a Festival Brochure?
Our new Virtual Brochure is available for viewing on this web site, or you can request a brochure be mailed to you: email gilmore@thegilmore.org, or call 269.342.1166 or 800.347.4266.
Do you need volunteers?
Yes, during our biennial festival there are many volunteer opportunities. For more information, click here to go to the Support page on this web site, or contact our director of operations, Maria Schneider at MSchneider@thegilmore.org or call 269.342.1166 or 800.347.4266.
How do I obtain information about educational programs at The Gilmore?
Click here to visit the Educational Programs section of our organizational website.
Who is in charge of your marketing and public relations?
Mary McCormick is Director of Marketing and Public Relations.
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